Privacy Policy

1. Information We Collect

Account Information

When you create an account, we may collect:

• Your email address
• Your encrypted authentication credentials (managed through our authentication provider)
• Basic account information required to provide the Service

Reflection Data

When you use Preflection, we collect the information you choose to provide, including:

• Journal entries and reflections
• Responses to questions
• Mood selections and wellbeing check-ins
• Reflection metadata, such as dates and completion information

Because reflection data can be deeply personal, we treat it as sensitive information and take reasonable steps to protect it.

Technical Information

We may automatically collect limited technical information, including:

• Device type and browser information
• Log data and error reports
• Usage information necessary to operate and improve the Service

We do not intentionally collect unnecessary personal information.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide and operate the Service
• Save and display your reflections and personal content
• Improve the performance, reliability, and user experience of Preflection
• Communicate with you about important account or service updates
• Respond to support requests and feedback
• Protect the security and integrity of the Service

We do not use your reflections to advertise to you or to build advertising profiles.

3. Your Reflections Are Private

Your reflections belong to you.

We do not:

• Sell your personal information
• Sell your reflections or journal content
• Share your reflections with third parties for advertising purposes
• Read your reflections unless required for technical support, security investigations, or where legally required

Access to your information is restricted and only used when reasonably necessary to operate the Service.

4. Data Sharing and Third Parties

We may use trusted third-party providers to help operate Preflection, including services for:

• Authentication
• Database hosting and storage
• Email delivery
• Analytics and error monitoring

These providers may process your information only to the extent necessary to provide their services to us.

We may disclose information:

• If required by law
• To protect the safety, rights, or property of Preflection, our users, or others
• In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections

5. Data Security

We take reasonable technical and organisational measures to protect your information. These measures may include:

• Encrypted connections (HTTPS)
• Secure authentication systems
• Restricted administrative access
• Industry-standard hosting providers and security practices

However, no system can guarantee absolute security, and you use the Service at your own risk.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

If you delete your account, we will make reasonable efforts to remove or anonymise your personal information, except where retention is required by law or for legitimate operational purposes.

7. Your Rights

Depending on where you live, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Request a copy of your data

To exercise these rights, please contact us at hello@preflection.app.

8. International Users

Your information may be processed and stored in countries other than your own, including by our service providers.

By using Preflection, you consent to the transfer and processing of your information as described in this Privacy Policy.

9. Children's Privacy

Preflection is intended for adults and older teenagers who can meaningfully engage in self-reflection.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13 without appropriate consent, we will take steps to remove that information.

10. Mental Health Disclaimer

Preflection is a reflection and personal growth tool. It is not a medical service, therapy service, crisis intervention service, or substitute for professional mental health treatment.

If you are experiencing distress, struggling with your mental health, or believe you may need support, please contact a qualified healthcare professional or an appropriate crisis service in your area.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and may provide additional notice where appropriate.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Preflection

Email: hello@preflection.app

Website: https://preflection.app